Marco Maiocchi on Design for Waiting Rooms

If the previous post was on how to build more well-being into hospitals for children, what about for adults?  It’s a harder question, because the adult patients will have more awareness of what is going on, likely more anxiety about what this hospital visit means for their future, and no parents to buffer their experience.

Marco Maiocchi, in Milan, has played around with how to bring design interventions into waiting rooms for adults.  It is a start to an exploration of how Adult Hospitals could have better user experience.  Is it about distracting? About giving playful challenges + rewards? About inspiring imagination of being in a non-hospital environment?  Or about being very straightforward, transparent, clean?


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